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A Quality Management System requirements: |
Quality policy: market-oriented, continuous improvement of management, quality products and services to meet the needs of different users our company has always Unremitting pursuit. Quality target: 100% of the products manufactured pass rate, the product a pass rate ≥ 98%; customer satisfaction 98%; qualified to ensure 100% compliance rate. |
Second, the manufacturing standards and quality assurance: |
Our products are in strict accordance with the national standards organizations production, customers with special requirements according to customer requirements. 1, pre-sales: customer calls, letters, visitors warm hospitality, attentive service and answers to help solve customer technical issues raised seriously; When the customer requirements can be sent technical personnel to the site to assist.
Sale: During the production, I can invite the relevant technical personnel to our company for details of the product, including products of all kinds Data and product structure diagram and works. As for the main inspection is completed in the factory. To ensure strict accordance with the contract requirements, according to quality, Quantity and time delivery. Our factory can provide information on the test basis for customers to confirm.
Aftermarket: In order to meet the customer further improve the product after-sale repair and maintenance service, our factory to the customer in this solemn promise: ① provide the performance are in line with national standards and a superior product with the required standards. ② product after the arrival of the customer acceptance process, such as the occasion of the discrepancies with the contract requirements, the factory made within 8 hours after receiving the customer notice Reply. ③ The company has sales service purposes: "the customer is limited, unlimited service for each user to power, wrote to for advice, recommendations, and Quality of the product. If you receive customer complaints, you must reply within 24 hours, and to ensure customer satisfaction. ④, the Company will be responsible for correct installation, use conditions, the types of quality problems, such as is really the quality of our products reason. The ⑤ guarantee period, the company still ensure good customer service, required the Company to provide technical services. In need of replacement products, the Company will promptly Organization of production, and to provide the best price to the customer. ⑥ If you have any needs, please contact address and telephone contact. | | |